Politique de remboursement

EU Right of Withdrawal

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the last item in your order, without giving any reason.

To exercise your right of withdrawal, you must inform us of your decision within this 14-day window. You can do this by initiating a return request directly from your account: log in and go to your Orders.

Once you have notified us, you must return the items within 14 days. We will process your refund within 14 days of receiving the returned goods (or proof of return, whichever is earlier), using the same payment method you used for the original order.

Customers remain responsible for return shipping costs. Any applicable fees will be shown to you when you submit your return request.

Other Territories

Unless otherwise stated, other countries returns and refunds will in principle be handled based on the same above conditions and timeframes.